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OHQ's records are enough evidence of a charge that is payable unless they are shown to be incorrect. Consumer will utilize its sensible efforts to notify OHQ of any billing disagreement within fourteen (14) days of invoice of an invoice, adhering to the process laid out in Area 15. If Client disagreements an invoice, the billing should remain to be paid on schedule nevertheless OHQ will credit or refund Customer if it is later reasonably established by OHQ or pursuant to the disagreement resolution process described in Area 15 that the invoice was inaccurate and the Customer is qualified to a credit history or reimbursement.

Such modifications might consist of, without constraint, modifications to the quantities of the Membership Charges or Usage Charges for OHQ Paid Providers, changes to the usage allowances included in the Rates Strategies, and discontinuation of Rates Strategies. (a) Each such alteration will certainly work after affordable development created notice is provided to Customer (as an example, by being uploaded to the OHQ Site), except that any such alteration that impacts a Selected Paid Solution will relate to Customer starting at the beginning of a Paid Service Term starting no less than thirty (30) days from the date which OHQ provides notification of such revision to Customer according to Area 16.8.

If Client does not end its use any kind of afflicted Selected Paid Solution before the effective day of such modification, Consumer will be regarded to have agreed to such modification with regard to such Selected Paid Service. (b) If a Rates Plan picked by Client is terminated, OHQ will supply Consumer with reasonable advancement notification of no less than thirty (30) days and Customer will be given the alternative of choosing a brand-new Pricing Strategy from then-current pricing strategies provided by OHQ.

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For evasion of uncertainty, this paragraph does not relate to adjustments to the Price List, which are addressed in Section 7 (live virtual answering service).1. Consumer represents that all info provided by Customer and its callers to OHQ (including, without restriction, all get in touch with information and details concerning Client's Charge card) is precise, updated and full at the time it is supplied to OHQ

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Customer needs to whatsoever times conform with all laws, guidelines, requirements and codes applicable in link with its use OHQ Offerings and the Client's supply of its product or services to its callers. Consumer will not utilize any OHQ Offerings to participate in, or to encourage or assist others to engage in, any type of unlawful or deceitful tasks.

If a brand-new Paid Service Term starts earlier than three (3) days after such e-mail is sent out, Consumer will certainly incur the appropriate Subscription Fee for the brand-new Paid Service Term (the ""). The efficient date of such termination will be either (i) the Asked For Termination Date, or should Customer not specify an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Client ends pursuant to this Area 10.1(b): (i). The Membership Charges that have been pre-paid will be retained and the OHQ Offerings offered to Client till the last day of the Last Paid Service Term (based on reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit scores will certainly be preserved by OHQ for future usage by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Solution, OHQ will certainly not be responsible whatsoever for addressing phone calls, taking or delivering messages, or carrying out any type of other tasks about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might end Consumer's Account and Consumer's access to the Account.

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(e) Complying with discontinuation of any kind of OHQ Solutions, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Solutions, OHQ may call for that Client pay a reinstatement charge of $30 (to cover OHQ's sensible prices in processing the reinstatement) Information collected by OHQ from Client and its customers may be made use of, divulged and shared by OHQ according to OHQ's privacy policy as offered on the OHQ Website ("") and as might be amended periodically.

The Controller thus selects the Cpu with respect to handling tasks embarked on throughout the arrangement of assistant services. OHQ and Customer recognize and agree that the Cpu is subject to the complying with obligations: The Processor will adhere to the appropriate Data Protection Regulations and have to: (a) just act on the created instructions of the Controller and make certain those acting under their authority do the very same; (b) make certain that people processing the information are subject to a duty of self-confidence; (c) use its finest endeavours to protect and shield all personal data from unsanctioned or unlawful processing, including (however not restricted to) unintended loss, damage or damages; (d) ensure that all processing fulfills the demands of the GDPR and relevant Data Protection Laws; (e) make sure that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the prior consent of the Controller; educate the Controller of any intended modifications concerning Sub-Processors; they implement a created agreement consisting of the very same data defense commitments as set out in these Terms; understand that any type of failing for the Sub-processor to adhere to the Data Security Laws, the Processor stays totally reliant the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in supplying subject accessibility and enabling information subjects to exercise their legal rights under the Information Protection Regulations.

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The Controller shall accomplish adequate and proper onboarding and due persistance look for all Processors, with a complete evaluation of the necessary Data Protection Regulation needs. The Controller will confirm that the Cpu has ample and recorded processes for information violations, data retention and information transfers in place. The Controller will acquire evidence from the Processor regarding the: (a) verification and dependability of the employees made use of by the Processor; (b) any type of certifications, accreditations and plans as described in the onboarding procedure; (c) technological and functional steps made use of in securing the Personal Data; and (d) procedures in position for enabling data subjects to exercise their civil liberties, including (yet not limited to), subject access demands, erasure & rectification treatments and limitation of handling procedures.